Critical Management Skills for Community Health Center Supervisors and Managers Training
Date: |
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Location: |
Bostonian Hotel, 26 North Street, Faneuil Hall Marketplace, Boston |
Description
This intensive and interactive 2-day training enables CHC managers and supervisors to develop and hone critical skills to successfully lead and manage employees in today's challenging and fast-changing CHC environment.
Gain critical skills that your managers and supervisors can use immediately!
Learn to:
- Utilize Behavioral Interviewing Techniques to hire employees with the right skills and "fit" for the long term
- Manage, lead and retain flexible, responsive, satisfied and customer-focused teams
- Communicate for results, build trust and de-escalate conflict
- Coach and develop employees and drive accountability
- Lead and manage organizational change
- Maintain legal compliance when handling day-to-day management issues
- Create and sustain a culture of service excellence
Registration Fee: $300
Course Facilitator and Lead Trainer:
Lisa Mouscher, CEO and Lead Consultant at Sogence Training and Consulting