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Critical Management Skills for Community Health Center Supervisors and Managers Training

Date:
Location: Bostonian Hotel, 26 North Street, Faneuil Hall Marketplace, Boston
Description

This intensive and interactive 2-day training enables CHC managers and supervisors to develop and hone critical skills to successfully lead and manage employees in today's challenging and fast-changing CHC environment.

Gain critical skills that your managers and supervisors can use immediately!

Learn to:

  • Utilize Behavioral Interviewing Techniques to hire employees with the right skills and "fit" for the long term
  • Manage, lead and retain flexible, responsive, satisfied and customer-focused teams
  • Communicate for results, build trust and de-escalate conflict
  • Coach and develop employees and drive accountability
  • Lead and manage organizational change
  • Maintain legal compliance when handling day-to-day management issues
  • Create and sustain a culture of service excellence

Registration Fee: $300

Course Facilitator and Lead Trainer:
Lisa Mouscher, CEO and Lead Consultant at Sogence Training and Consulting