League Programs & Initiatives

PROGRAMS & INITIATIVES -
Workforce Development

Workforce Development - Entry Level Employee Competency Training (ELECT) Program

The League rolled a training program in February 2007 for individuals who wanted to become employed in the healthcare industry. These positions are entry-level and included such jobs as front desk/receptionist, financial counselors, medical records clerks, billing clerks and intake. This training program was entitled, “Entry Level Employee Competency Training” (ELECT). The positions referenced are some of the most needed and often the hardest to fill and retain. There is a great need for health care workers and this program hopes provided a conduit for meeting that need.

The grant was awarded through the Department of Labor (DOL) for a year. There are sufficient funds to run two six-week training programs; the first was started in February 2007 and the second session started in May 2007. The grant was awarded after a research study found that more people were needed in the health care industry. The League surveyed health center members to find out their staffing needs in the next 6 to 12 months. The health care industry is in a growing trend and will continue to grow due to the baby boomers growing older and requiring more health care.

This program focused on training participants in customer service skills, professionalism, conflict resolution, communication skills, the role of the mentee in a mentoring relationship, and health care reform procedures. Each program consisted of six (6) weeks of training with 15 participants in each cycle. The applicants for this program were required to have a minimum of a High School Diploma or a GED. Individuals were assessed prior to training using the Workforce Credentialing Program (which was developed by the US Chamber of Commerce).

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